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Star Trek Props.com The Internet's premier source for information on collecting Star Trek props and costumes, as well as coverage of all major Star Trek auctions from the famous 2006 Christie's Star Trek auction, through the It's A Wrap Star Trek auctions on eBay and the Propworx Star Trek auctions. Star Trek Props is the best source for information of collecting original, screen-used props & costumes.

Saturday, September 27, 2008

More auctions....

Well, with about 75 auctions already going, IAW decided to list almost 100 more auctions 4 days later. Why? I have no idea. A bad decision for alot of reasons. I have, for the past 20 months, tried to share eBay best practices with IAW. But they never listen.

IAW NEVER had a consistent eBay strategy, something you need for long term success. And while they have so much stuff, they probably care more about just getting rid of it, than maximizing their sales, you would think it is a pretty simple thing to start auctions the same day, every week. Here are a couple reasons why IAW needs to have a consistent strategy:

1) The day you get the highest price on your items is for auctions that end on Sunday. No question, this is a basic axiom of eBay. Everyone knows this. (Monday is second). Now, I don't care if it is Thursday, but IAW should if they are smart business people.

2) There are a loyal group of collectors who want to be able to plan their finances. IAW's lack of a strategy ignores these collectors. We all have limited budgets, whether that is $ 100 a week or $ 10,000 a week. Many collectors work on a two week payroll.

3) Having a consistant start and end date allows people to plan their auction bidding if they don't use a snipe program. How many times has something ended you were going to bid on because you forgot when it ended?

4) Consistency is a corporate value that people respect. It shows that you know what you are doing and are disciplined. Now by this time, we have all formed our opinions of IAW, good and bad. And I will tell you that many of us had negative impressions of IAW based on an inconsistent eBay stragey early on (and the bad customer service early on didn't help either). Do you know consistency is McDonald's main corporate value? They want anyone to be able to walk into ANY McDonald's anywhere in the world and your burger will taste exactly the same in Osaka as it does in Demoines!


Finally, most big sellers use an auction management tool like Vendio to manage their business. It allows easy automation of these tasks and allows consistency. I have preached this to Dom for almost 2 years and even offered our service free and nothing.
So, you get the picture. I understand that IAW has reduced their staff and thus there is an increased burden on Colin and Brian, (another reason to have an auction management system). Those guys work hard, but this is something EASY that takes no time. I know I am shouting at the wind.

Oh well. I still l ove seeing the auctions each week and am thankful for what we get.


Alec

2 comments:

Anonymous said...

why tell them how to make more money off us, raising the market, especially when they dont listen



luv the blog otherwize

Bri

Muzeen said...

Dieing to see your comments on the Xindi pilot.The actual pilot that was responsible for activating the war between Earth and Xindi . I important prop from a episodic standpoint as well as Star Trek History .........